Frequently Asked Questions
SHIPPING & DELIVERY
What Shipping Methods Are Available?
For local customers in Ghana, we provide shipping through delivery companies & buses specifically VIP. Our shipping fees are very affordable and Products bought are secured from spoiling.
Do You Ship Internationally?
Yes, We Use FedEx, DHL & Ghana Post
How Long Will It Take To Get My Package?
Clients buying outside Accra to the neighboring towns & cities delivery takes 3days. Clients buying outside Ghana shipping takes 2 weeks
What Payment Methods Are Accepted?
For local clients, we accept Payment though Mobile Money through any network. Clients outside the country can pay through PayPal, Western Union, Visa Cards, etc. For more info on your preferred payment method, kindly chat or call our customer service.
Is Buying On Amkshoproom Online Retail Store Safe?
Yes, Our security system protect every input information from a client's which helps to secure all details and pins without a third-Party getting access
Order & Retunrs
How do I place an Order?
Click on any product of your choice and click add to cart. You will be redirected to check out. Go ahead and create an account or login into your existing account. If you are within Ghana, choose Pay on Delivery as your mode of payment and send. Our sales team will then contact you for processing.
How Can I Cancel Or Change My Order?
Just head over to My Account Section. Then go to orders. You will see orders made. You can remove from there or chat our customer service with order details.
Do I need an account to place an order?
Yes!. We need your details to process and deliver your purchased goods to you.
How Do I Track My Order?
Go to My Account Section. Click on Track Order. Then input your order number to know how far your purchase is moving.
How Can I Return a Product?
Please make sure to check your order well before accepting them during delivery, All return goods are Free! and must be in their original Package exactly the way it was delivered or shipped to your location check delivery package for more details